In The News
ContactNB Welcomes New Members!
October 15, 2018
ContactNB is very pleased to welcome EmergeBPO as our newest Contact Centre Member.
Emerge BPO was founded by Adrian Collins and his wife Carole Fletcher. Their vision was to create a world-class contact center in the heart of their native Guyana performing a variety of outsourced services to clients and their customers in North America. After working in the BPO industry for nearly ten years stateside, Collins decided to combine his operational expertise with his knowledge of quality process delivery and, in 2008, established Emerge BPO in the capital city of Georgetown.
Since Emerge BPO opened its doors over ten years ago, it has experienced significant growth, both in terms of client base and number of employees, making it a nearshore leader in customer management, back office, and transaction processing. This growth is a direct result of the company’s strong value proposition. Additionally Emerge WAH has a huge Work@Home presence throughout North America.
Business Services Centres 2017 Opportunity Summit
Thank you to all attendees who joined in the conversation at the Business Services Centres Opportunities Summit on Monday, April 3rd in Moncton. It was a great open discussion between members of the Business Services Centre community and representatives of our provincial government. This sector is of great interest to Premier Brian Gallant, his cabinet and ONB as it drives a big part of the economic engine of our province.
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