Association News
Enterprise Greater Moncton Releases Updated Study on Contact Centre Industry
Enterprise Greater Moncton has released an update to a study titled "The Contact Centre Industry in Greater Moncton," originally released in 2006. The update was undertaken to evaluate the current position of Greater Moncton’s call centres, and shows that the industry has weathered the storm and continues to prosper.
To view the report, click on the link below:
http://www.greatermoncton.org/en/home/About_Us/news_events/
greatermonctonstillagloballeaderincontactcentres.aspx
Media Coverage of Enterprise Great Moncton Report
Telegraph Journal – “Contact Centre Industry is Stable” Friday July 9, 2010
CBC.ca – “Call centres battle competitors, high dollar”