Current Contact Centre Members

Member Contact Centre Companies

Our members represent some of the most recognizable brand names from across New Brunswick, Canada and the world.

Want to become a member?  click here

The Channel Success Platform

Gain visibility across all incentive programs – retail, consumer, channel or sales.  Optimize the incentive mix and maximize return on investment.  Who bought what? When? Where? For how much? What role did the incentive program play? Should you use a SPIFF, Rebate, Both? These are the basic but critical questions not getting answered in today’s complex incentive world.

The Channel Success Platform™ captures data at the last leg of the customer journey – at the point-of-sale, and just out-of-the-box. This data is critical to optimizing incentive program strategy, tactics, and spending. Stop guessing about which incentive works when/where and maximize your incentive return on investment.

For career opportunities with 360insights, please visit us at:

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.  Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.  With 482,000 people globally – 5,000 of whom work in Canada – serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. 

For career opportunities with Accenture, please visit:

Accor is a world leading travel and lifestyle group and digital innovator offering an unrivaled international portfolio in excess of 4,500 hotels, resorts and more than 10,000 luxury private residence rentals across 100 different countries. The Group is also active in the fields of concierge services, co-working, dining, events management and digital solutions delivered by 250,000 dedicated colleagues. With a portfolio of renowned brands from luxury to economy, upscale to lifestyle and midscale brands, Accor has been fulfilling its primary mission: to make every guest Feel Welcome for more than 50 years.

For information on career opportunities with Accor, please visit our website:


Asurion helps people protect, connect and enjoy the latest tech – to make life a little easier.  Every day our 19,000 experts help nearly 300 million people around the world solve the most common and uncommon tech issues. With just a call, tap, click or visit, Asurion can provide a next day replacement of your smartphone, help you stream your favorite show, manage your smart home or simply connect with no buffering, bumps or bewilderment. Helping you stay connected and getting the most from the tech you love is our top priority . . . no matter what device you have or where you purchased it.

For career opportunities with Asurion, go to: or,  or scan our QR code:

Building stronger communities is why Atlantic Lottery exists.

Our mandate is to provide government regulated and responsible products for those Atlantic Canadians who choose to game and, through that effort, deliver 100% of lottery profits to our four provincial shareholders here in Atlantic Canada.

Returning 100% of our profit to the communities of Atlantic Canada is a big part of how we give back.  It always will be. 

For career opportunities with Atlantic Lottery, go to:


CAA is among the most trusted Member-based organizations in Canada that, in addition to being the preeminent Auto Club in the country, is one of its largest leisure travel agencies, a leading insurance provider and offers Members an outstanding rewards program. 

CAA Atlantic is proud to sponsor and support local organizations, while also advocating for the mobile public.

For career opportunities with CAA Atlantic, please visit:


Cloud5 Communications is a leader in the hospitality technology industry and Cloud5 Contact Centres deliver an unmatched client experience for some of the world’s best-known travel and hospitality brands. Our team provides travel and hospitality business services ranging from hotel reservations, to escalated service desks, to end-to-end worldwide luxury travel bookings. We’re a team of creative builders and life-long thinkers and we pride ourselves on accomplishing our goals together.

For information on career opportunities with Cloud5, please visit our website at:


Medavie Blue Cross is a premier all-in-one carrier that provides health, dental, travel, life and disability benefits, and administers various federal and provincial government-sponsored health programs. Together with Medavie Health Services, we are part of Medavie, a health solutions partner committed to improving the wellbeing of Canadians. 

For career opportunities with Medavie Blue Cross, visit us at:







Smarter connectivity from a telecommunication service provider that focuses on your needs


Primus’ passion for the customer experience means you get more than leading edge Internet, network, and cloud-based systems or award-winning voice services. You get a provider that continually goes the extra mile to ensure you’re equipped with the smartest technology to communicate at your best. Primus is the smarter connectivity choice for forward-thinking solutions that answer your needs for today and prepare you for the challenges of tomorrow.


For career opportunities with Primus, please go to:


Purolator is Canada’s leading integrated freight, package and logistics solutions provider.  Celebrating almost 60 years of delivering its customers’ promises, Purolator continued to expand its reach and renowned service levels and reliability to more people, more businesses and more places across the country and around the world. 

For career opportunities at Purolator, please visit us at






Service New Brunswick is the gateway for the public to many government services offered through a multichannel service delivery network.  Providing services to Part 1, 2, 3 and 4 of public services as well as to New Brunswick citizens and businesses, our 2,500 employees across the province provide 300 services to the public, and serve 45,000 members of the public service.   A range of services are delivered on behalf of various departments and agencies including the federal government.  The most commonly used channels for the public are:

  • In person, through a network of service centres;
  • Over the telephone (TeleServices); and,
  • Online at

For career opportunites at SNB, please visit us at

Stafford Communications is a consulting company that specializes in customer service, compliance and marketing. Stafford works with pharmaceutical, healthcare, food, consumer packages goods, beauty care companies and others to ensure their customer service initiatives are aligned to their marketing programs so they intrinsically support each other. Stafford is located in Rothesay and New Jersey.


For career opportunity information at Stafford Communications, please visit:

For nearly 20 years, Synoptek has worked in partnership with clients of all sizes – from mid-market to Fortune 100 – to innovate and help them achieve their vision for growth with consulting and technology management.  Backed by a proven track record of success, Synoptek has over 700 employees serving more than 1,100 clients around the world with headquarters in Irvine, California and offices across North America, Europe and India.  Throughout the years, we've grown into a prominent player in the technology industry.  We've been repeatedly recognized as one of the Top 100 Cloud Services Providers by Talkin' Cloud and one of the Top Managed Services Providers by MSPMentor, among other honours from Inc. Magazine, Deloitte, and more.

For career opportunities with Synoptek, visit:


Tangerine is a digital bank that delivers simplified everyday banking to Canadians. With over 2 million Clients and close to $40 billion in total assets, it is one of Canada's leading digital banks. Tangerine offers banking that is flexible and accessible, products and services that are innovative, fair fees, and award-winning Client service. From Savings Accounts to no-fee daily Chequing, a Credit Card, GICs, RSPs, TFSAs, Mortgages, lending products and Investment Funds through its subsidiary, Tangerine Investment Funds Limited, Tangerine has the everyday banking products Canadians need. With over 1,000 employees in Canada, the bank's presence extends beyond its website and Mobile Banking app to its Café locations and 24/7 Contact Centres. Tangerine was launched as ING DIRECT Canada in 1997. In 2012 Tangerine was acquired by Scotiabank, and operates independently as a wholly-owned subsidiary.

For career information, please visit:

Tech Mahindra specializes in Next Gen Digital CX & Back Office services, which reflects in our AAC (Automation, Analytics & Consulting) methodology which focuses on improving & delivering perpetual positive CX. Our strong technology alliance partnerships enable us to deliver sustainable, strategic and business benefits to our customers in short span of time.

For information about career opportunities with Tech Mahindra, visit



The Co-operators Group Limited is a Canadian-owned Co-operative. Through our group of companies, we offer home, auto, life, group, travel, commercial and farm insurance, as well as investment products. Our Co-operative values make us a different kind of insurance company – one built on honesty, hard work and concern for the communities in which we live and work. We’ve received many accolades, including being ranked among the Best Employers in Canada by Aon Hewitt, and the Best 50 Corporate Citizens in Canada by Corporate Knights. As a member of our team, you’ll be part of a big organization with a small company feel, working alongside a highly engaged group of people who are passionate about what they do. And you’ll see why we believe The Co-operators truly is a better place to work.


If you are interested in a career with The Co-operators, please visit our Career Opportunities site to submit your application.

Vokal is a 24/7 business model managing a variety of accounts specializing in Customer Service, Client Relations, Sales Management, Technical Support and more.   Our office supports in-house business  under an umbrella of well-known companies such as First Media Group Inc., Frontier Networks, offering 24/7 technical support and secure IT maintenance, as well as Accutel Conferencing Services and Collaboration Solutions.

At Vokal, we recognize the importance of vendor sourcing preferences and are committed to working closely with our people and clients to ensure their objectives are not only met but exceeded, supported and maintained.

For recruitment inquiries or careers contact us at:



Xperigo provides innovative mobility products and services to our automotive partners and their customers, creating positive experiences that drive customer loyalty to our clients’ brand. We are the premier customer experience partner for top automotive brands, globally—providing a scalable platform of automotive mobility services. We provide a premium, end-to-end experience for our partners’ customers (drivers).

For career opportunities with Xperigo, please visit:

















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