Current Partners

Our Partner companies are great supporters of our Industry!

ContactNB Partners are vendors, suppliers and supporters of the contact centre industry who support our association through an annual membership.  The support of our Partners is a vital part of the success and viability of ContactNB.  We encourage our members and friends to support these companies wherever possible.

Interested in becoming a ContactNB Partner?   click here



As a bespoke people agency, Bridge Training & Events works in partnership with our clients to create learning solutions that make a real difference to the engagement of their people. We link brand, employee behaviour, beliefs and actions to drive an outstanding customer experience and get people thinking and acting differently to move your business forward.

Cirrus9 is a world-class trusted provider of cloud computing and data centre services.  We deliver custom solutions and we can support you no matter what your industry, size, or specific needs may be.

Plus, we’re Canadian. So not only does your data stay right here in Canada, but our commitment to customer service and developing collaborative relationships with our clients is our number one priority.

Cityspace's Contact Centre Services group is widely recognized as the leading provider of site selection and real estate services to the call and contact centre industry in Canada. Since 1999, Cityspace professionals have completed over 2.5 million square feet of contact centre assignments across Canada.
Contact us to learn more at

Continuing Education at CCNB is an essential pillar in the vocational training of workers, companies, and people who want to specialize or want to re-enter the labour market. Regardless of the size of your business or activity sector, you will benefit from our many personalized services.  Visit our website at
DMC functions as a virtual Disability Management department for employers, addressing all disability management needs for your business. DMC represents you on workers’ compensation issues and sick leave with the goal of reducing claim duration and cost by facilitating an early and safe return to work program for your employees.  DMC services over 550 clients across the country in public and private sector, union and non-unionized environments, small companies to large scale construction sites, health care facilities, and many others. Contact DMC today for a free needs analysis and to discuss how they can help.

At Max360, we aspire to be a different kind of agency. As a full-service hybrid agency, we believe we are uniquely positioned to unleash the full possibilities of the digital into the traditional world of marketing. From strategy creation all the way through launch and beyond. We bring together the perfect blend of marketing expertise, creative talent and technical savviness mixed with an entrepreneurial spirit to turn visionary ideas into extraordinary brand experiences that propel your business beyond the competition.

Services provided:

  1. Event production and management
  2. Digital Marketing Campaign
  3. Website design
  4. Branding
  5. Project Management

NBCC is much more than classrooms and buildings.  We provide learning anywhere, anytime and in a variety of responsive and contemporary ways. NBCC is a collaborative, learner-centred college - creatively contributing to social and economic prosperity through applied learning. NBCC offers certificates and diplomas, continuing education, professional development certificates, and corporate training.


ProcedureFlow is a reimagined contact center knowledge base. It makes complicated information easy to create, maintain and use, and acts as an agents’ guide for every type of customer scenario they’ll encounter. ProcedureFlow enables contact centers to reduce training time by 75%, and shave 11% off operating costs.

Servion architects and implements solutions that deliver memorable customer experiences using the best industry products, automation and AI with expertise built over 24 years of experience in implementing
Contact Centres.  Visit us at
Star Telecom is an SIP Trunking and Contact Centre Solution provider based in Toronto, Canada. Our services are designed to address the complex telecommunication needs of contact centres and enterprises. We recently expanded our capabilities to provide solutions for contact centres through a strategic partnership with Genesys and our ability to provide and manage PureCloud and PureConnect platforms. Star Telecom was established in March of 2008 by a team of highly experienced telecommunications and contact centre solutions specialists.
Universal Power Solutions is in the business of back-up power supply solutions, selling uninterruptible power supply equipment that keep your agents up and running in the event of a power outage.  They sell, service and provide preventative maintenance on this and associated equipment.  We are headquartered in Atlantic Canada and serve all of Canada.










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