2019 THEME:  "Keeping it Local" - Local Talent & Technology from Atlantic Canada

2020 THEME:  Celebrating Diversity & Inclusion


Canada's Premier Contact Centre Industry Events!

We are planning not one but TWO Contact Atlantic Conference events right now.  Take note of the two dates:

October 29 - 31, 2019:  Delta Beausejour Hotel, Moncton, New Brunswick
April 29 - May 1, 2020:  Westin Nova Scotian Hotel, Halifax, Nova Scotia

There are benefits to registering for BOTH events together.  
See our registration form (below) for dual conference savings!

There are also benefits to sponsorsing BOTH events together.
See our Sponsorship page for more information on dual conference sponsorship!




Registration info and pricing FOR 2019 AND/OR 2020:  Click here




Contact Atlantic is the largest contact centre industry conference in Canada, drawing over 150 contact centre professionals from across Canada as well as delegates from the US and Europe, for a three-day event.  Over the 18-year history, it has grown to become Canada's Premier Contact Centre Industry Event.  This three-day event is organized by a volunteer organizing committee with the direction of a not-for-profit private sector Board of Directors made up of Canadian industry leaders committed to industry growth, employee development and enhanced community awareness and promotion of the contact centre industry.  The contact centres that come to this event represent industry-leading companies from around the world.

We offer a world-class conference attracting industry professionals with high expectations.   Here are feedback quotes we received from speakers at previous Contact Atlantic events:

"I was simply blown away by the quality of the speakers, attendees and the overall professional preparation of the three-day event.  Without a doubt this is the 'best kept secret' of conferences which occur in the Maritimes on an annual basis … time to break the secret open!!"  ~ Martin Chiasson, Loosen Up Consulting, Rothesay, NB

“The conference provided lots of opportunity to network and build relationships with other attendees outside of the sessions and vendor exhibits” ~ Lynn McCready, Interactive Intelligence, Mississauga, ON

"Contact Atlantic is the event in Eastern Canada for meeting great people in the contact center community. I really enjoyed it!~ Daniel LaFreniere, Greatify, Quebec City, QC

"I attended your Contact Centre conference and found it very well done.  It was my first time attending and I will certainly be attending again next year.~ Christine Johnson, HB Group Insurance Management Ltd., Moncton NB  

"I have spoken at many conferences over the years in the telecom industry. Contact Atlantic had a good mix of operational and soft skills presentations offered. The facilities were first rate and the people extremely friendly - it really is true - the further east you go, the friendlier people are." ~ Aldo Fazzalari, Avaya Canada

"As a professional speaker, I have the opportunity to speak many times each year, and I just have to say that the Contact Atlantic conference experience was world class all the way." ~ Corey Poirier, Author: Share Your Message With The World!

“Thanks so much for being a gracious host for my visit and the conference. You have a great story to tell!  The participants are smart, engaged and passionate about the 'contact centre world'.  Overall, a great conference, one of the best I have attended.  I will be sending some of my team to the next event.  I love what you are doing for our industry.”   ~ David Bradshaw, Vice President of Tangerine Bank 

“Contact Atlantic is a great way to make connections across the region in our industry, and to learn about new ideas, products and technology that’s tailored directly to our sector.  Well worth attending!”   ~ Alex MacDonald, Vice President, Admiral Insurance, Halifax, NS

Canada's Premier Customer Experience Event!

Whether you are a contact centre professional, a vendor or a supporter of the industry, you need to be part of Contact Atlantic.  Our registration, sponsorship and expo packages represent exceptional value for your dollar.  For more information about Contact Atlantic, contact us.


Networking Opportunities!

Our event is unlike most events you will find around North America.  Atlantic Canadians are known for their hospitality ... and the networking opportunities at our event are amazing.

Whether it is in the Trade Show area, our networking and nutrition breaks, our Tuesday evening hospitality night, our Wednesday evening dinner/entertainment, or during the interactive and engaging sessions, you will meet business connections and industry professionals who will become lifelong friends.


With thanks to our 2018 EVENT Sponsors!














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