Contact Atlantic is the largest contact centre industry conference and expo east of Montreal, drawing over 200 contact centre professionals from across Canada as well as delegates from the US and Europe.  Since its beginning in 1999, it has grown to become Canada's Premier Contact Centre Industry event. 

The event is organized by a not-for-profit, private sector, volunteer organzing committee committed to industry growth, employee development, enhanced community awareness and promotion of the contact centre industry.  The contact centres that come to this event represent industry-leading companies from around the world.

We offer a world-class conference attracting industry professionals with high expectations.


Being part of the Contact Atlantic Conference organizing committee is a great experience
in teamwork and friendship.  We work hard together, and enjoy the tremendous success
we get from putting on a world class event!

The 2016 Contact Atlantic Conference Organizing Committee, Moncton, NB


Our Contact Atlantic Conference Organizing Committee is a robust, diverse and multi-skilled volunteer group of professionals from both inside and outside our industry.  Our 2019 Conference Committee has been enlisted and is in place for this year's event.  They are:

  • Angela Hawkins, Accenture
  • Brad Woodward, Moneris
  • Cherie Cantel, Accor Hotels
  • Cheryl Steadman, ContactNB
  • Jamie Duguay, Rogers
  • Jason Purdy, ContactNB
  • Jessica Bannister, Rogers
  • Kerri Shaw, RBC
  • Kim Ayles, Accor Hotels
  • Kristel Nason, Accenture
  • Lucie Leblanc, Assumption Life
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