We are the members of New Brunswick's contact centre community.  Our industry employs over 18,000 people in our province, representing nearly 1 in 20 employed New Brunswickers. We offer excellent salaries and benefits packages, with career advancement and development opportunities throughout the province. The contact centre industry contributes over $1 billion annually to the province’s economy.

To learn more about New Brunswick's contact centre industry and ContactNB, click here.

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Upcoming Events

UNB CEL Winter/Spring 2012 Seminars and Programs - click here for brochure.

January 27, 2012 - Moncton Contact Centre Partnership Meeting, 8:30-10:30 AM - location TBD.  Click here for more info.

February 7-8, 2012 - Moncton NB - Workshop "Becoming a Living Brand Leader" presented by Bridge Training.


March 20, 2012 - Essentials for New Brunswick HR Managers - Fredericton NB.  More information coming soon!

June 14, 2012 - ContactNB Awards of Excellence, Moncton NB

November 7-8  - 
Contact Atlantic Conference & Expo, Saint John NB

 

News

January 23, 2012
- ContactNB newsletter

January 9, 2012 - ContactNB welcomes McInnes Cooper as an associate member. 

January 5, 2012 - ContactNB newsletter

January 5, 2012 - Xplornet Communications to improve video streaming for customers.  ContactNB member featured in Telegraph-Journal article today.

January 2, 2012 - ContactNB associate member Vidcruiter was recently featured in a story on CBC's "The National."    Watch this story for a demonstration of their online video job interviewing software.  Click here to view.

January 2, 2012 - Dave Veale interviews Brian Sypher, Senior Manager at TD Insurance for an upcoming Leadership Unleashed column. It's Christmas time and the elves at TD Insurance have just performed a miracle!  http://youtu.be/b0Tdu6bdmW0

December 21, 2011 - ContactNB newsletter

December 01, 2011 - Aditya Birla Minacs to grow by 150 employees in Riverview.  Telegraph-Journal.

November 21, 2011 - ContactNB newsletter

November 18, 2011 - Pivotal Payments in Saint John to hire 80 employees - Telegraph-Journal.

November 16, 2011 - Aditya Birla Minacs brings 200 jobs to Bathurst.  Telegraph-Journal.

October 28th, 2011- ContactNB is pleased to welcome UNB's College of Extended Learning as our newest associate member.

September 14, 2011 - "Call Centres in Growth Mode."  Times-Transcript

...more news