ContactNB Conference, Trade Show & Awards of Excellence Gala
Annual Contact Centre Events
Since 1999
The ContactNB Conference & Trade Show left me feeling energized, inspired, and armed with an arsenal of knowledge and insights.
I had the opportunity to meet remarkable individuals from different backgrounds and industries. Conversations flowed naturally, and I found myself engaging with professionals I may never have met otherwise.
Thank you, ContactNB, for hosting another great event!
~ KB, Attendee
Phenomenal event once again. Great speakers, great topics.
Very relevant topics and info shared. Overall, awesome conference! I was very impressed with all of the speakers! Great job organizing a big event.
Great organization. Well done team! I especially like the time between speakers. We had time with participants and trade show people. Thanks for everything — I brought back some great learning to my team.
~ Anonymous Attendees
Attending the ContactNB conference was a great choice; it was a fantastic experience that left me feeling inspired.
ContactNB had just the right kind of pace and atmosphere to make deeper connections with people who are truly dedicated to making a positive difference in their customers’ and employees’ lives.
5 stars, would recommend, and would love to go back next year! And I quickly learned that Maritime hospitality is a thing!
~ SM, Sponsor
ContactNB Conference:
A great networking, learning, inspiring experience!
The ContactNB Conference & Trade Show is an annual gathering of professionals who work in and support the amazing and diverse contact centre industry.
This conference is hosted each year by ContactNB Inc., an industry association located in New Brunswick, Canada. Each year, we gather to network with industry peers, to learn, to share best practices, to hear from top-notch presenters, and to interact with trade show and sponsor representatives whose product and service offerings support this vibrant industry.
2027 CONTACTNB CONFERENCE & TRADE SHOW
SAVE THE DATE! Thursday, April 22 2027 the conference, trade show and gala will be hosted in Moncton, New Brunswick at the Legends Event Venue at the Moncton Coliseum. We are excited to welcome delegates, sponsors and speakers from all over Canada, the United States and abroad.
For more information specifically about the Awards of Excellence Gala, the guidelines for submitting nominations, the categories, etc., please click on the Awards link.
2027 Conference & Gala Registration
Don’t miss out on this amazing event, and on our Early Bird registration discounts!
We are building an incredible agenda with amazing speakers, relevant and important topics, an active Trade Show. It promises to be a great event! Don’t miss out - register now! And, no increase in pricing from 2026.
EARLY BIRD DEADLINE!
Enjoy reduced prices in effect until February 1st, 2027!
Check back here soon to book your hotel room(s) for the 2027 ContactNB Conference & Trade Show now at our host hotel, the Four Points Sheraton Hotel by Marriott Moncton, 40 Lady Ada Blvd., Moncton NB.
Our group rate is TBD and will be posted soon! This price is valid only until March 20 2027.
Four Points Sheraton by Marriott Moncton
Address:
40 Lady Ada Blvd.,
Moncton, NB E1G 0E3
Phone: 506-852-9600
NOTE: This group rate is in effect only until March 20 2026, and is based on room availability. Please book early to avoid disappointment.
2027 Conference, Trade Show & Awards Gala Theme:
Event Agenda
07:30 - 08:30 Conference Registration
07:30 - 08:30 Continental Breakfast
08:30 - 09:00 Conference Opening, Greetings, Presentations
09:00 - 10:00 Keynote Speaker: TBD
10:00 - 10:15 Coffee Break and Visit Trade Show Exhibitors
10:15 - 11:10 Speaker Session: TBD
11:10 - 12:15 Panel Discussion: TBD
12:15 - 13:15 Buffet Lunch and Visit Trade Show Exhibitors
13:15 - 14:15 Speaker Session: TBD
14:15 - 14:30 Coffee Break and Visit Trade Show Exhibitors
14:30 - 15:30 Tech Panel: TBD
15:30 - 17:30 Free time and Awards Gala Cocktail Reception (Cash Bar open)
17:30 - 22:00 Awards of Excellence Gala: Dinner and awards recognition event
22:00 Event Closing
2027 ContactNB Conference Sponsors
We are grateful for the support of our sponsors for this event and our industry. Watch this list grow!
