In the News
Oct 19 2026 - Welcome a new ContactNB Partner!
Sales Training Experts (STE)
ContactNB is happy to welcome Sales Training Experts (STE) to our growing list of amazing partner organizations!
STE helps organizations build stronger sales teams through practical, customized training, coaching, and sales leadership development. With a focus on consultative selling, account growth, customer conversations, and consistent sales execution, STE helps teams turn their skills into stronger business results.
We look forward to the experience and insights STE will bring to our ContactNB community. Welcome aboard!
To learn more, click on the button below.
Jan 16 2026 - Welcome a new ContactNB Member!
WorkSafeNB
Jul 13 2026 - Welcome a new ContactNB Partner!
Cosman Benefits & Pension Services
ContactNB is pleased to announce our newest ContactNB Partner — Cosman Benefits & Pension Solutions.
Cosman helps employers with their employee benefits, pensions and savings arrangements, ensuring these plans optimally support their needs.
To learn more, click on the button below.
Apr 16 2026 - Welcome a new ContactNB Contact Centre Member!
NQX
ContactNB is happy to welcome a new Contact Centre Member to our community — NQX!
NQX is a leading customer experience (CX) partner that helps Canadian brands design, digitize, and deliver high‑performing contact centre operations. Headquartered in Canada and formerly known as Nordia, NQX brings more than 25 years of experience supporting complex, large‑scale CX environments with a human‑centric, tech‑enabled approach.
With operations across Canada and the Philippines, NQX combines strong local presence with global scale to deliver millions of customer interactions each year across voice and digital channels. Our integrated model unites CX strategy, digital transformation, and contact centre operations to modernize customer experience end‑to‑end.
What sets NQX apart is our ability to orchestrate the right balance of human expertise and AI‑powered digital workers.
To learn more, click on the button below.
Feb 9 2026 - Welcome a new ContactNB Partner!
CXAi
ContactNB is happy to welcome a new Partner to our community — CXAi!
In a world where Ai and Automation adoption are accelerating rapidly, we at CXAi believe that the real customer magic lies in creating exceptional Human experiences. Our mission is to build CX journeys that combine human expertise with powerful technology, to deliver the right balance of intelligent automation, efficiency, and human engagement. At CXAi, the future of customer experience is not just a vision but a reality we live every day. We work closely with our clients, as an extension of their teams, to ensure that every customer journey is exceptional, every touchpoint is meaningful, and every interaction leaves a lasting impression.
To learn more, click on the button below.
ContactNB is happy to announce a new Contact Centre Member to our community — WorkSafeNB!
Located in Saint John, WorkSafeNB is committed to promoting healthy and safe workplaces for New Brunswick's workers and employers. While our priority is preventing workplace injuries and occupational disease, we provide comprehensive rehabilitation services and fair compensation benefits when these do occur. We are a Crown corporation charged with overseeing the implementation and application of New Brunswick's Occupational Health and Safety Act; Workers' Compensation Act; Workplace Health, Safety and Compensation Commission and Workers' Compensation Appeals Tribunal Act; and, the Firefighters' Compensation Act.
